Shipping policy
Shipping methods:
We offer free tracked shipping on every order, with no minimum purchase amount.
Shipping zones:
We ship worldwide to all countries and regions available at checkout.
Delivery times & more info:All orders are processed within 1-2 business days. Estimated transit times are 7-10 business days within the United States and 5-8 business days for international orders. Depending on your location, you may receive your item much earlier. Please note the information in the product description. Some products may currently have longer delivery times.
We have established partnerships with all our carriers and try to deliver all packages within the specified time frame. Please note that we cannot be held responsible for delays in packages due to weather, incorrect address information, carrier issues, or beyond our control. We will do our best to resolve any issue for all our customers regarding returns, claims or lost packages to the best of our ability.
If a package is lost, missing or the delivery cannot be confirmed by tracking, we will process a reshipment of the order. Packages that have confirmed delivery from the carrier will be investigated and are non-refundable until resolved. If your package does not show up or arrives damaged, please contact us at fr8quency@gmail.com with your order number.